PCSP Validation Issues

Resolving PCSP Payment Validation Issues

When the provider submits a payment, it must pass a number of payment validations before being passed on to the support coordinator for approval. The same validations are run at the moment the provider submits the payment, when the support coordinator approves the payment and when the DSPD payment tech approves the payment.

Neither the support coordinator or the DSPD payment can change any of the data on the payment. Every item on the payment must be correct in order for the support coordinator to approve it.

If the support coordinator can correct the reason why the payment failed the validation, they should do so and then approve it. Otherwise, they should reject the payment.

Below are a set of payment error messages accompanied by their recommended solution:

Payment Error Message	Resolution
The units on the payment exceed the Monthly Max on the service code's PCSP Budget Line	Increase the value of the Monthly Max on the service code's PCSP Budget Line to be compatible with the units on the payment
The units on the payment overspent the units on the service code's PCSP Budget Line	Two potential solutions are available to resolve this problem. They are: 1. Complete a Budget Neutral change on the PCSP Budget (by moving units from one service to another). This option must comply with the policy on Budget Neutral (Needs Based) Changes. 2. Complete an RFS in order to obtain the funding needed to approve the payment.
No valid Budget Line / PSA exists on the PCSP Budget for the service code.	This error has several potential causes and solutions. They are discussed below:
	Cause: The provider submitted the payment for the wrong person.	Solution: Reject the payment.
	Cause: The provider submitted the correct service code on the payment, but it contains the wrong unit type.	Solution: Reject the payment.
	Cause: The provider submitted the wrong start and/or end dates on the payment.	Solution: Reject the payment.
	Cause: The provider submitted the correct service on the payment. But, the support coordinator has not yet loaded the service on the PCSP Budget.	Solution: Load the service on the PCSP Budget. Then approve the payment.