Reactivate Intake

The Intake process is broken into two separate 90-day periods.  The first 90-day period is the responsibility of the Person/family seeking eligibility.  During this 90-day period the Person/family is required to submit all required information for an eligibility determination to be made.  Once all information is has been submitted, a second 90-day eligibility period begins.  The Division of Services for Disabilities is obligated to make an eligibility determination prior to the end of the second 90-day period.

If the initial 90-day period expires and the Person/family has not submitted all of the required information, the case will go "Inactive".  Once the consumer goes "Inactive", it technically means that the person's eligibility decision is still pending (i.e. the intake was never finished).  However, the Intake process will begin with a new 90-day period as soon as the Person/family submits additional information to the Intake worker.

To restart the 90-day intake window, the worker must clicking on the   button on the Main Consumer Screen.

There is no need to process a new Form 1-1. The Form 1-1 is meant for someone who is going to start a brand new intake rather than finishing the one they previously started.